This policy outlines the process for requesting cancellation of your Heymallory subscription.

How to Submit a Cancellation Request

You can submit a cancellation request through any of the following channels:

Required Information for Email Cancellation Requests

If you choose to cancel via email, please provide the following information:

  1. A brief comment explaining why you wish to cancel your subscription.
  2. Your billing information, including:
  3. Name
  4. Transaction ID
  5. Last 4 digits of the credit card linked to your account
  6. Billing date
  7. Email address
  8. Login name
  9. Any additional identity verification or authentication information.

Cancellation Request Processing

Your subscription can be canceled at any time.

The cancellation will take effect:

At the end of the pre-paid period for paid subscriptions.

Within 10 days of receipt of your request for unpaid trial or free subscriptions.

We will confirm the cancellation within 3 business days of receiving your request.

Refund Policy

Heymallory offers a 10-day money-back guarantee under the following conditions:

If you cancel your subscription within 10 calendar days of your order and request a refund in writing.

Refunds will be processed within 30 calendar days via the original payment method.

Any third-party fees and charges incurred will be your responsibility.

Refund Request Rejection

We reserve the right to reject any refund request if our Terms of Use have been violated.

Created: 2020-12-23, last updated: 2023-12-20, revised on: 2024-01-03